This article is very interesting. I think that OpinionWell is a very good idea and a new online tool very important for hoteliers.
Indeed, this is a really good tool that can enable hoteliers who use it to improve their quality of services and their reputation.
OpinionWell is very clear and easy to use, and, it gives a complete information about your hotel (reviews, ...) and about your competitors (reviews of their guests, their scores, ...).
I am agree with Alia, this website will be soon existing in Europe because it is a great marketing tool and it is Free!!
Link to Alia's article
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